Service businesses from field repairs and facilities maintenance to consulting, cleaning, beauty, and rentals live on SLAs, high utilization, and steady cash flow. Yet dispatching the right technician at the right time, tracking parts and assets, managing contracts/subscriptions, and billing accurately are often spread across disconnected tools or ad-hoc spreadsheets. Because generic systems rarely fit each sector’s unique workflows and customer engagement styles, teams fall back on manual, person dependent processes slowing response, reducing visibility, and eroding margins as the business scales.
Case/ticketing, SLAs, work orders, dispatch & routing, time & expense, contracts, and subscription billing.
Spare-parts inventory, warranties, and vendor performance.
Auto triage and priority scoring, workload forecasting, technician utilization insights, and churn risk for contracts.
Connect CRM, ERP, and support channels to provide 360° client views and profitability reporting.
From field services to subscriptions and repairs, we deliver open source ERP plus Data Engineering, Analytics, AI, and Web for a complete service backbone. Work orders, SLAs, parts, contracts, and billing flow in one system. Analytics expose utilization, first time fix, and contract profitability; AI optimizes dispatch, auto triages tickets, and spots churn risk. Client portals and technician friendly mobile apps close the loop. You hit SLAs, boost utilization, and accelerate cash flow without expensive licensing.
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